Kindness at Work To Revolutionize Your Work Environment
By Sonia McDonald CEO & founder LeadershipHQ & McDonald Inc., Author and Keynote Speaker. When you think of traditional office culture, there are many things that are given importance above being kind. In fact, kindness isn’t even on the radar a lot of the time. Being competitive, confident (almost to the point of being arrogant), […]
Celebrating Kind and Courageous Leadership
When I look at leadership today, it concerns me. It concerns my team, my daughter, my peers and those I care about. At times we can get despondent about leadership and who we see leading our companies, communities and countries especially in the media. In turn, we still see and hear stories of poor leadership, […]
15 Everyday Acts of Courage: Real-Life Examples of Bravery
15 Everyday Acts of Courage There are so many different types and ways to be courageous. My favourite story is one of a young lady who was battling severe anxiety and depression due to bullying at school. She left school at 14 and spent time in and out of hospital for three years. One evening […]
9 Tips for Feeling Less Overwhelmed and Exhausted
9 Tips for Feeling Less Overwhelmed and Exhausted It’s that time of year. My clients are feeling it, my team are counting down the days and I am feeling rather exhausted. No matter what our personal or professional lives involve, feeling overwhelmed and exhausted happens to each and every one of us at many points in […]
Clash Between the Brain and Customer Service
Clash Between the Brain and Customer Service! We’ve all been there. We’ve bent over backwards to provide the best customer service humanly possible and yet still it hasn’t been enough. The customer has left without making a purchase or worse, has complained about “poor service.” You stand there wondering what else you could have done […]
3 Steps To Boosting Your Organisation’s Effectiveness.
Leaders have a vital role in improving the effectiveness of their organization’s because at the end of the day it all comes down to the individuals and how functional they are when they work together under a skilled leader. Innovative leaders need to adopt a three-fold approach in order to bring about real change within […]
Why leaders must be authentic
Authenticity can transform a good leader into a great one as the ability to be authentic in a leadership role can, in turn, foster the development of authenticity in others. You may know leaders who show the opposite traits of authenticity? They are the leaders who tell people what they want to hear, often saying […]
Top Tips for Building Your Brand Identity
If you think you can get away without clear branding today, you need to think again. In the legal profession, it’s becoming more and more important to build a clear brand identity. Your brand is what sets you apart from others in the industry and, importantly, what connects you to your potential client. Table of […]